Under GDPR (General Data Protection regulation) you have a number of rights relating to your personal data, these was applied starting with 25th May 2018, for further information please see https://gdpr.eu
You have the right to request we restrict processing of your personal data where there is no legitimate interest for us to do so:
Where the accuracy of the personal data is contested, to restrict the processing until such time as the accuracy has been sufficiently verified.
Where you object to the processing (See Right to Object), and where we are considering whether there are legitimate grounds to override the request.
When processing is unlawful and you oppose erasure and request restriction instead.
If we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.
You can exercise the right at any time by contacting our team (see Contact).
The GDPR Act gives you the right to access information held about you.
You can exercise this right by contacting us (see Contact).
We are required to verify your identify before processing any right to access request, once verified the data shall be provided within 28 days.
The data shall be provided free of charge however an admin fee may be applied where a request is manifestly unfounded or excessive, particularly if it is repetitive.
As an individual you have the right to request the erasure of any data we hold on you, this is not an absolute right, for example it does not override our requirement under UK law to keep financial data such as invoice information.
You can make a request where your personal data is no longer necessary in relation to the purpose for which it was originally collected/processed, for example if you cancel all services you have with us.
To make a right to erasure request please contact our customer services team (see Contact).
The GDPR provides the right to have any personal data rectified that may be incorrect or incomplete.
Customers can update their own personal details via the client area however if this is not sufficient please contact our customer services team (see Contact).
You have the right to object to the processing of your personal data where there is no legitimate or lawful reason to do so.
To make a right to object request please contact our customer services team (see Contact).
When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information.
We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.
If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.
When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to the personally identifiable information we have about you.
We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website. See “What is a Cookie” below. We may tie this cookie to the personally identifiable information we have about you.
When we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed.
We will use your personally identifiable information only as follows:
For domain registration and data escrow ;
For payment purposes, and to provide customer support and service announcements;
To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail;
To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our website and customize your visit.
We will not provide any personally identifiable information about you to any other person other than:
A law enforcement or regulatory agency at their request;
A person or company who acquires our business;
Third parties who perform services on our behalf (such as payment processing, domain registration and data escrow), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
To the parent, associated and subsidiary companies of serverson.net.
To our affiliates, or as otherwise needed to protect or enforce our rights or the rights of others.
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
When you register a domain name you are required to provide the following information:
The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the registrant (owner) of the domain name;
The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the administrative contact for the domain name;
The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the technical contact for the domain name;
The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the billing contact for the domain name;
The names and IP addresses of the primary name server and secondary name server(s) for the domain name; and
Any other information that may be required from Third Party Registrars (collectively, the “Registration Information”).
We will use this information to register your domain name and this data will be disclosed to the appropriate registrar, domain registry, data escrow and other qualified processors and technology partners. Provided that the data may not be used for marketing activities and may not be resold or redistributed.
As required by the current rules and policies of ICANN, this data will be made to the general public via domain name registration database look-up (WHOIS) services.
As per ICANN policy, our domain registrars are required to escrow or deposit WHOIS data with a third party in trust. This process is referred to as “data escrow” and provides an additional layer of security to domains registrants; should it be necessary the database may be released from escrow to assist the Registrar, ICANN or an assignee at a later date.
If you are using a domain privacy or a domain proxy to limit the amount of personal information display in the WHOIS database, please be aware that your data may not be escrowed.
We store your personally identifiable information and payment information on a databases. All data such as card numbers are encrypted and we will take reasonable security measures to protect your personal identifiable data in our databases.
Our service is not available to persons under the age of 18, and we will not intentionally maintain information about anyone under the age of 18.
We keep our privacy policy under regular review, if you have questions, comments and request regarding this privacy policy you can always contact us.
By using or accessing our site or the Services in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy (and as updated from time to time), and you hereby consent that we may collect, use, and share your information as described here. If you do not agree with our policies and practices, your choice is not to use our website or our Services.